Effective Date: 6/2/2025

Please read these Terms of Use ("Terms") carefully before using the website and services offered by Bridgeline AI (“we,” “our,” or “us”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Overview of Services

Bridgeline AI provides AI-powered lead generation services to businesses, including the delivery of enriched prospect lists based on publicly available and licensed data sources. These services are intended for commercial use only.

2. Use of Our Website and Content

You may use our website for lawful purposes only. You agree not to:

1. Access, use, or interfere with any part of our website in a way that violates any laws or regulations.

2. Copy, distribute, or modify any part of our site without express written permission.

3. Attempt to gain unauthorized access to systems, data, or other users’ information.

All content on the website — including copy, visuals, branding, and downloadable materials — is the property of Bridgeline AI or its licensors and may not be reused without consent.

Currently, access to our services does not require creating a user account, but this functionality may be added in the future. We will update these Terms accordingly when that change occurs.

3. Lead Generation and Disclaimer

Our lead generation platform uses a combination of scraping, enrichment, and AI qualification methods to deliver contact lists based on the criteria provided by you or your business. While we aim for high-quality and accurate data, we make no guarantees that any leads provided will result in customer conversions, revenue, or business success.

Use of our leads and recommendations is at your discretion and risk.

4. Accounts and Access (Future Use)

We may introduce account-based features that require login credentials. If and when these features become available:

1. You will be responsible for maintaining the confidentiality of your login information.

2. We reserve the right to suspend or terminate any account that violates these Terms, uses our services for unauthorized purposes, or disrupts our platform’s operations.

3. We may also suspend access due to suspicious activity, payment issues, or misuse.

5. Billing and Refunds

Some services may be billed on a one-time or recurring subscription basis. When applicable:

1. All pricing will be clearly disclosed at the time of purchase.

2. Payments are processed securely via third-party providers (e.g., Stripe, PayPal).

3. Unless otherwise stated, payments are non-refundable once services have been rendered or lead lists delivered.

4. If you believe you were charged in error, please contact us within 7 days of the charge at [email protected] so we

can investigate

6. Intellectual Property

All trademarks, logos, software, documentation, and data processes related to Bridgeline AI are protected by intellectual property laws. You may not reuse or reverse-engineer any part of the platform without our written approval.

7. Modifications to Service

We reserve the right to modify or discontinue any part of our services or website at any time, with or without notice. We are not liable to you or any third party for changes, suspensions, or terminations.

8. Limitation of Liability

To the fullest extent permitted by law, Bridgeline AI will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of — or inability to use — our services or website.

This includes, but is not limited to, loss of profits, data, or business opportunities.

9. Privacy Policy

Your use of the site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms of Use at any time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the site and services after such updates constitutes your acceptance of the revised Terms.